Ron97 Privacy Policy – Malaysia User Data Protection
This Privacy Policy explains how ron97 collects, uses, stores, and protects your personal information. We are committed to handling user privacy in a transparent and responsible manner, in line with data protection best practices in Malaysia.
What information does ron97 collect?
When you register or use the ron97 platform, we may collect the following categories of information:
- Account Information: Your full name, email address, phone number, username, and encrypted password as provided during registration.
- Payment Information: Details related to deposits and withdrawals in Malaysian Ringgit (MYR), including payment methods used such as TNG eWallet or online banking. Full card numbers are not stored on our servers.
- Device & Browser Information: IP address, browser type, operating system, screen resolution, and device model used to access the platform.
- Usage Data: Pages visited, session duration, matches viewed, and in-platform actions such as placing bets or accessing games.
- Cookies: Small files stored on your device that help us identify sessions, save language preferences, and improve the user experience.
Your registered name, email address, and phone number.
MYR transaction records without storing full card numbers.
IP, browser, and OS for security verification.
Used for persistent login and user preferences.
How does ron97 use your information?
The information we collect is used solely for legitimate and transparent purposes. Below are the primary ways your data is used on the ron97 platform:
- Account Management: To create, verify, and maintain your user account so you can log in and use our services without any hassle.
- Transaction Processing: To process MYR deposits and withdrawals quickly and securely, including identity verification to prevent financial fraud.
- Service Improvement: Usage data helps us understand which features are most popular and continuously improve the platform experience over time.
- Service Communications: We use email or in-app notifications to keep you informed about account updates, transaction confirmations, and important announcements.
- Platform Security: Device and IP information is used to detect suspicious activity, prevent unauthorised access, and protect your account.
- Legal Compliance: In certain circumstances, we may need to retain or disclose information to comply with legal obligations or directives from the relevant Malaysian authorities.
Ron97 will not use your information for any other purpose without obtaining your consent first.
Where is your data stored and how is it protected?
Ron97 stores user information on servers protected by the latest encryption technology. We apply multiple layers of security controls to ensure your data is always safeguarded against unauthorised access, disclosure, or modification.
All sensitive data, including passwords and payment information, is encrypted using SSL/TLS protocols. Passwords are stored as one-way hashes and cannot be recovered, even by our internal staff.
Access to databases and servers is restricted to authorised personnel only. All access is logged and continuously monitored to detect any suspicious activity.
Active account information is retained for as long as your account remains active. After account closure, data will be kept for a period as required by law before being permanently deleted.
In the event of a data breach, ron97 has a clear incident response procedure in place. Affected users will be notified within a reasonable timeframe and remediation steps will be taken promptly.
Is your information shared with others?
Ron97 does not sell, rent, or trade users' personal information to any third party for marketing purposes. However, there are limited situations where information sharing may occur:
- Payment Service Providers: MYR transaction details are shared with approved payment processors to facilitate deposits and withdrawals. All such providers are bound by strict confidentiality agreements.
- Legal Requirements: We may disclose information to Malaysian government authorities or law enforcement bodies where required by a court order or valid legal requirement.
- Fraud Prevention: In the event of detected fraudulent activity or security threats, certain information may be shared with security partners to protect the integrity of the platform and its users.
- Business Transfers: In the event of a business merger or acquisition, user information may be transferred as part of the business assets, with prior notice given to users.
In all of the above cases, ron97 ensures that recipients of the information uphold data protection standards equivalent to our own policy.
What are your rights as a ron97 user?
We recognise that your personal data belongs to you. As a ron97 user, you have the following rights regarding the personal information we hold:
You have the right to request a copy of the personal information we hold about you. Your request will be processed within a reasonable timeframe and the information will be provided in a clear, readable format.
If any information we hold is inaccurate or out of date, you may request a correction through your account settings or by contacting our support team. Corrections will be carried out without undue delay.
You may request the deletion of your account and personal data. Please note that certain data may need to be retained to fulfil legal obligations or resolve pending transactions.
To exercise any of the above rights, please contact our support team by email at [email protected]. We will respond to your request within 14 business days.
What if this Privacy Policy changes?
Ron97 reserves the right to update or modify this Privacy Policy at any time to reflect changes in operational practices, legal requirements, or platform improvements. Users will be notified of any significant changes via in-platform notifications or email.
Users are advised to check this page periodically to stay informed about how their information is managed. The effective date of any updated policy will be clearly stated at the top of this page. Continued use of the ron97 platform after any changes constitutes acceptance of the updated terms.
Have questions about your data privacy?
The ron97 support team is here to help you understand your privacy rights and options. Contact us or visit our FAQ page for more information.
Support email: [email protected] | 24/7 support for Malaysian users